--- title: "Privacy Policy" entity: "page" canonical_url: "https://www.castlevinyl.ca/privacy-policy" markdown_url: "https://www.castlevinyl.ca/llms/page/privacy-policy" lastmod: "2026-07-23T11:15:58.917Z" --- ##### Legal # Privacy Policy Effective date: July 22, 2026 Castle Vinyl ("Castle Vinyl," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have. By using our website or submitting a request through it, you agree to this Policy. ### Information We Collect Information you provide: When you request a quote or contact us, we collect the details you choose to share, typically your name, email address, phone number, property address (if you provide it), and information about your project. Information collected automatically: Like most websites, our site and our hosting provider may automatically collect limited technical information such as your IP address, browser type, device information, and the pages you view, using cookies and similar technologies. This helps us keep the site secure and working properly. We do not intentionally collect sensitive personal information, and we ask that you not send it to us through the website. ### How We Use Your Information We use the information we collect to respond to your inquiries and prepare quotes and estimates; to schedule and carry out the products and services you request; to communicate with you about your project, including follow-up; to operate, maintain, and improve our website; and to comply with our legal obligations and protect our rights. ### How We Share Your Information We do not sell or rent your personal information. We may share it only with trusted service providers who help us operate our business and website (such as our website platform and email provider), and who are permitted to use it only to provide services to us; when required by law, or to protect the rights, property, or safety of Castle Vinyl, our customers, or others; and in connection with a business transfer, such as a sale or reorganization, subject to this Policy. ### Cookies Our website may use cookies and similar technologies for basic functionality and analytics. You can usually control cookies through your browser settings; disabling them may affect how the site works. ### Data Retention We keep your information for as long as needed to respond to your request, provide our services, and for legitimate business and legal purposes, after which we take steps to delete or de-identify it. ### Your Choices and Rights You may ask us to access, correct, update, or delete the personal information we hold about you, or to stop contacting you, by reaching out using the details below. We will respond in accordance with applicable law. In Canada, our handling of personal information is guided by the Personal Information Protection and Electronic Documents Act (PIPEDA). ### Security We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. ### Children's Privacy Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children. ### Links to Other Sites Our website may link to third-party sites we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies. ### Changes to This Policy We may update this Policy from time to time. The effective date above shows when it was last revised. Continued use of our website after changes means you accept the updated Policy. ### Contact Us If you have questions about this Policy or your information, contact Castle Vinyl in Halifax, Nova Scotia at [(902) 865-2984](tel:+19028652984), toll-free at [1-888-613-1311](tel:+18886131311), or by email at [brian@castlevinyl.ca](mailto:brian@castlevinyl.ca).